Your Privacy Matters
to 7z77z

7z77z operates as an online betting and gaming platform serving players primarily located in Bangladesh. We are committed to protecting the privacy and personal data of all individuals who interact with our platform, website, and associated services. This Privacy Policy sets out, in clear and plain English, how 7z77z collects, uses, stores, shares, and protects personal data, and how you can exercise your rights as a data subject.

This policy applies to all personal data processed in connection with your use of the 7z77z platform, including data collected during account registration, during the course of gameplay and betting activity, during financial transactions, and during any communications with our customer support team.

This Privacy Policy should be read alongside the 7z77z Terms & Conditions, which govern the broader relationship between you and 7z77z. References to "we", "us", and "our" in this policy refer to the 7z77z platform and its operating entity. References to "you" and "your" refer to any individual whose personal data is processed by 7z77z.

7z77z collects personal data across several categories, depending on the nature of your interaction with the platform. The categories of data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data beyond what may be strictly required as part of a responsible gaming assessment or a regulatory compliance obligation. Where sensitive data is collected, it is handled with heightened protection measures.

We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to use the 7z77z platform.

7z77z uses personal data for the following purposes:

• Account Creation and Management: To register your account, verify your identity, maintain your account profile, and communicate with you about account-related matters.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and other approved payment channels. Financial data is processed to confirm transaction ownership and prevent payment fraud.
• Platform Delivery: To provide access to the full range of 7z77z products, including cricket sportsbook, live casino, slots, and esports betting. Usage data helps us maintain platform performance and personalise your experience.
• Identity Verification and KYC: To fulfil Know Your Customer (KYC) obligations, verify age (minimum 21), confirm payment method ownership, and assess source of funds where required by compliance procedures.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorised account access, and other security threats. Technical data including IP addresses and device identifiers are used for this purpose.
• Responsible Gaming: To administer player protection tools including deposit limits, session reminders, cooling-off periods, and self-exclusion. Responsible gaming data is used to monitor for signs of problem gambling and to take appropriate protective action.
• Legal and Regulatory Compliance: To comply with applicable legal obligations, respond to regulatory inquiries, and fulfil record-keeping requirements.
• Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Marketing and Promotions: To send promotional offers, seasonal bonuses (Eid, Pohela Boishakh, BPL season), and platform news to players who have opted in to receive marketing communications.
• Platform Improvement: To analyse aggregated usage patterns, identify technical issues, and develop new features and game offerings.

Every instance of personal data processing at 7z77z rests on one or more of the following lawful bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 7z77z — specifically, to provide the betting and gaming services you have registered to use, to process your deposits and withdrawals, and to manage your account.
• Legal Obligation: Processing is required to comply with applicable legal and regulatory requirements, including anti-money laundering (AML) obligations, Know Your Customer (KYC) rules, and financial record-keeping requirements.
• Legitimate Interests: Processing is necessary for 7z77z's legitimate business interests, including fraud detection, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your fundamental rights and freedoms.
• Consent: For marketing communications and optional data uses, processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7z77z does not sell, rent, or commercially trade your personal data. We share personal data only in the limited circumstances described below:

• Payment Service Providers: We share financial data with payment processors such as bKash, Nagad, Rocket, and Upay solely to process your deposits and withdrawals. These providers are contractually bound to process your data only as instructed by 7z77z and in accordance with applicable data protection requirements.
• Game Providers: Technical identifiers (such as a session token or anonymised player ID) may be shared with Game Providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi solely for the purpose of delivering the game experience. Game Providers do not receive your full identity data.
• Identity Verification Partners: During KYC processes, identity documentation may be shared with third-party identity verification service providers. These providers operate under strict data processing agreements with 7z77z.
• Fraud Prevention Services: Anonymised or pseudonymised technical data may be shared with fraud detection partners to protect the integrity of the platform and its player base.
• Legal and Regulatory Authorities: 7z77z may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies where required by applicable law, court order, or where disclosure is necessary to protect the rights, property, or safety of 7z77z, its players, or the public.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets involving 7z77z, personal data held by 7z77z may be transferred to the relevant successor entity. Players will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

7z77z uses cookies and similar tracking technologies to operate the platform effectively, maintain your session state, prevent fraud, and improve the player experience. The categories of cookies used are as follows:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in, security tokens, and load-balancing identifiers. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language settings, display options, and last-visited game categories to provide a more personalised experience across sessions.
• Analytical Cookies: Collect aggregated data about how players navigate the platform, which games are most popular, and where technical errors occur. This data is used to improve platform performance and design.
• Security and Fraud-Detection Cookies: Assist in identifying suspicious login behaviour, detecting automated bots, and preventing account takeover attempts.

You may control cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to log in and use the platform. For analytical and functional cookies, you may opt out via your account settings or by contacting support at [email protected].

7z77z retains personal data for no longer than is necessary to fulfil the purposes outlined in this Privacy Policy, subject to any applicable legal or regulatory retention obligations. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active account plus a minimum of 5 years following account closure, to satisfy AML and financial record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction, in accordance with applicable financial regulations.
• Communication and Support Records: Retained for up to 3 years from the date of the last interaction, for dispute resolution and quality assurance purposes.
• Technical and Usage Data: Retained for up to 13 months in identifiable form, after which it may be retained in aggregated, anonymised form indefinitely for platform analytics.
• Responsible Gaming Records: Retained for the lifetime of the account and for 5 years post-closure, to support player protection obligations and regulatory compliance.
• Marketing Consent Records: Retained for 3 years from the date of consent, or until withdrawn — whichever is earlier.

Following the expiry of the applicable retention period, personal data is securely deleted using industry-standard data destruction methods, or irreversibly anonymised such that it can no longer be linked to an individual.

7z77z implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and 7z77z servers.
• Encryption of sensitive data fields at rest within our database infrastructure.
• Strict role-based access controls limiting internal access to personal data to authorised personnel with a documented business need.
• Multi-factor authentication requirements for administrative access to systems holding personal data.
• Regular internal security reviews and vulnerability assessments of platform infrastructure.
• Incident response procedures that define clear protocols for detecting, reporting, and mitigating data security incidents.

Despite these measures, no data transmission over the internet and no data storage system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your account credentials. If you suspect your account has been compromised, contact support immediately at [email protected].

As a player whose personal data is processed by 7z77z, you hold the following rights with respect to your data. To exercise any of these rights, submit a written request in English to [email protected] with the subject line "Data Subject Request".

All data subject requests will be acknowledged within 5 business days and fully resolved within 30 calendar days, unless complexity or volume of requests requires an extension, in which case you will be notified. Requests must be submitted in English and must include sufficient information for 7z77z to verify your identity before disclosing or modifying any personal data.

The 7z77z platform is strictly for adults aged 21 and above. We do not knowingly collect, solicit, or process personal data belonging to individuals under the age of 21. If you are a parent or guardian and you believe your child has provided personal data to 7z77z, please contact us immediately at [email protected] with full details. Upon verification, we will promptly delete the relevant data and close any associated account.

7z77z applies age-verification checks during the registration process and may request additional age-confirming documentation as part of KYC procedures. Any account found to be held by a person under 21 will be closed immediately and any Balance will be returned to the registered payment method after verification of payment ownership.

7z77z operates as an offshore platform. As a result, personal data you provide may be transferred to and stored on servers located outside Bangladesh. Such transfers may include processing by Game Providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) and identity verification partners whose infrastructure may be located in different jurisdictions.

Where personal data is transferred internationally, 7z77z takes reasonable steps to ensure that appropriate safeguards are in place, including the use of data processing agreements with recipients that impose equivalent data protection obligations to those described in this policy.

By using the 7z77z platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Bangladesh. You are responsible for understanding the legal framework applicable to online gambling in your location and for ensuring your use of the platform complies with local laws.

The 7z77z platform may contain references to third-party services, payment providers, or game studios. Where links to external websites or services appear, please be aware that 7z77z has no control over the content, privacy practices, or data-handling policies of those third parties. This Privacy Policy applies solely to data processed by 7z77z and does not extend to any third-party platforms or services.

We encourage you to review the privacy policies of any third-party services you access in connection with your use of 7z77z — particularly your mobile wallet provider (bKash, Nagad, Rocket, or Upay) and your bank, as their handling of transaction data is governed by their own terms and policies, independent of 7z77z.

7z77z reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this document and, where appropriate, notify active players via their registered email address or through an in-platform notification.

Your continued use of the 7z77z platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should discontinue use of the platform and may request account closure by contacting support at [email protected].

We recommend that you review this Privacy Policy periodically to stay informed about how 7z77z is protecting your personal data. Archived versions of previous policies are available on request.

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or want to report a suspected data protection concern, please contact the 7z77z data support team using the details below:

• Email: [email protected]
• Subject Line: "Data Subject Request" or "Privacy Policy Enquiry"
• Language: English
• Response Time: Acknowledgement within 5 business days; full resolution within 30 calendar days
• Operating Hours: 24/7 support availability; data-specific requests handled during business hours (Bangladesh Standard Time, UTC+6)

When submitting a data subject request, please include your registered username, your registered email address, and a description of the request. We may request additional identity verification before acting on any request to protect against unauthorised access to your data.